Terms & Conditions

Agreement Between You and e2bat

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and e2bat ("e2bat", "we", "us", "our"), the operator of the online gaming platform accessible at https://e2bat.vin (the "Platform"). These Terms govern your access to and use of the Platform, including all games, betting markets, promotions, and related services offered through e2bat.

By registering an account, accessing, or using the Platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use the Platform. e2bat reserves the right to update these Terms at any time; continued use following a posted update constitutes acceptance of the revised Terms.

Key Terms at a Glance

Eligibility to Register and Play

Access to and use of the e2bat Platform is restricted to individuals who meet all of the following eligibility criteria. By registering or using the Platform, you represent and warrant that you satisfy each of the conditions set out below.

• You must be at least 21 years of age. Proof of age may be requested at any time as part of the KYC verification process, and access may be suspended pending successful verification.
• You must register using your own accurate and complete personal information. Providing false, misleading, or incomplete information during registration or KYC is a material breach of these Terms.
• You must not be acting on behalf of another person, company, or organisation when registering or using the Platform. Each account must represent and be used by a single, identifiable natural person.
• You must not hold any existing account with e2bat that is currently active, suspended, or closed. Only one account per person, per household, per device, and per payment method is permitted.
• You must not be a current employee, contractor, consultant, or immediate family member of an employee of e2bat or any of its affiliated or partner companies. Such persons are prohibited from holding player accounts.

Creating and Managing Your e2bat Account

To access the full range of e2bat services, you must register a player account. Registration is completed on the Platform's registration page and requires a valid Bangladeshi mobile phone number, a chosen username, and a password. An SMS one-time verification code will be sent to confirm your number. By registering, you enter into this Agreement with e2bat.

Your Registration Obligations

• You must provide accurate, current, and complete information during registration and keep this information updated at all times. Changes to your registered mobile number or other identity details must be communicated to e2bat support promptly.
• You must not share your account login credentials (username and password) with any other person. You are solely responsible for all activity that occurs under your account, whether or not you authorised it.
• You must choose a password that is reasonably secure and not easily guessable. e2bat recommends a password of at least 8 characters combining upper and lower case letters, numbers, and symbols. You are responsible for keeping your password confidential.
• You must notify e2bat's support team immediately if you suspect that your account has been accessed without your authorisation or that your password has been compromised. e2bat will take prompt action to secure your account upon receiving such notification.

KYC Verification

• e2bat is entitled to request identity verification documents (KYC) at any time, including at the point of registration, prior to processing a withdrawal, or in response to unusual account activity. KYC documents may include a national identity card, passport, or other government-issued photo identification.
• Accounts that have not completed KYC verification may have withdrawal functionality restricted until verification is successfully completed. e2bat reserves the right to delay or decline withdrawal requests pending satisfactory KYC completion.
• All KYC documents submitted to e2bat are stored and processed in accordance with e2bat's Privacy Policy. Documents are used solely for the purpose of identity verification and fraud prevention and are not shared with unauthorised third parties.

Funding Your Account and Withdrawing Funds

e2bat operates exclusively in Bangladeshi Taka (BDT). All deposits to and withdrawals from your e2bat account are denominated in BDT. No foreign currency is accepted. Transactions are processed through the approved payment methods listed below, all of which are mobile banking services widely used across Bangladesh.

Deposit Rules

• The minimum deposit amount is ৳200 per transaction. There is no maximum single deposit limit imposed by e2bat, though your mobile banking provider may apply its own transaction limits. Deposits are credited to your e2bat account balance within 60 seconds of a confirmed transaction.
• Accepted payment methods for deposits include: bKash, Nagad, Rocket, and Upay. e2bat does not accept cash deposits, bank wire transfers, or cryptocurrency. The list of accepted payment methods may be updated from time to time; please check the deposit page for the current list.
• Only deposit funds from accounts and payment methods that are registered in your own name. e2bat does not accept deposits from third-party payment sources. Deposits traced to third-party sources are subject to return and may trigger account review.
• e2bat does not charge a fee for processing deposits. However, your payment provider (bKash, Nagad, Rocket, Upay) may charge its standard transaction fee on outgoing transfers from your mobile wallet. Any such fee is the responsibility of the Player.

Withdrawal Rules

• The minimum withdrawal amount is ৳500 per transaction. Withdrawals are processed to the same payment method used for the Player's most recent deposit, subject to the payment method being a bKash, Nagad, or Rocket account registered in the Player's own name.
• Withdrawal requests from fully KYC-verified accounts are typically processed within 30 minutes during standard operating hours (Bangladesh Standard Time, UTC+6). e2bat does not guarantee processing times and accepts no liability for delays caused by the recipient's payment provider.
• e2bat reserves the right to conduct additional security and fraud checks on any withdrawal request before processing. Accounts under review may have their withdrawal processing temporarily paused. Players will be notified if a review is in progress.
• Funds that originated from a bonus and have not satisfied the applicable wagering requirement may not be withdrawn. Only funds that represent cleared real-money balance — net of any uncleared bonus component — are eligible for withdrawal.

Bonus Terms and Promotional Offers

e2bat offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL season, IPL, Eid, and Pohela Boishakh. Each promotion is subject to its own specific terms and conditions, which are published on the relevant promotion page. The following general rules apply to all bonuses and promotions unless a specific promotion's terms state otherwise.

• All bonuses are subject to a wagering requirement (rollover) that must be completed before any winnings derived from the bonus can be withdrawn. The wagering requirement applicable to each bonus is stated on the individual offer page and ranges from 10x to 30x the bonus amount unless stated otherwise.
• Bonuses are credited to your bonus balance, not your real-money balance. Wagering must be completed with the bonus balance first. Any remaining real-money balance is always withdrawable, subject to the standard withdrawal rules in Section 3.
• Each bonus offer may only be claimed once per player, per household, and per payment method, unless the offer explicitly states it is a recurring or reloadable promotion. Players who attempt to claim the same offer multiple times using different accounts will be treated as operating duplicate accounts.
• Bonus offers have an expiry date. Any bonus balance and associated wagering progress that has not been completed by the expiry date and time will automatically be removed from your account. Expired bonuses cannot be reinstated.
• e2bat reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Where a promotion is cancelled mid-term, any bonus balance already credited and wagering progress already accrued will be honoured unless there is evidence of abuse.
• Free spins awarded as part of a promotion are valid only on the game or games specified in the offer terms. Free spin winnings are credited as bonus funds subject to the applicable wagering requirement stated in the promotion terms.

Rules Governing Bets and Game Play

All bets placed and games played on the e2bat Platform are subject to the general rules set out in this Section 5, as well as any sport-specific or game-specific rules published on the Platform. In the event of any conflict between general rules and sport or game-specific rules, the sport or game-specific rules shall prevail.

• All bets are final once confirmed. A confirmed bet cannot be cancelled, reversed, or amended by the Player. e2bat reserves the right to void any bet that is accepted in error, including bets accepted at clearly incorrect odds due to a technical or human error.
• Minimum and maximum bet limits apply to all sports betting markets and are displayed alongside the relevant market at the time of bet placement. Limits may differ by sport, event, market type, and time remaining to the start of the event.
• In-play (live) betting markets are available on selected events. In-play odds are dynamic and may change rapidly. e2bat does not guarantee that any specific in-play market will remain open for the full duration of an event. Markets may be suspended or closed at any time during live play.
• RNG slot and table game outcomes are determined by certified random number generators. e2bat has no ability to influence the outcome of any RNG game. Live casino game outcomes are determined by physical game equipment operated by licensed studio providers, entirely independent of e2bat.
• Technical malfunctions during game play will void all game rounds affected by the malfunction. e2bat will refund the bet amount(s) placed in any voided round(s) to the Player's account balance. No other compensation is payable in respect of a technical malfunction.

Actions That Are Strictly Prohibited

The following conduct is strictly prohibited on the e2bat Platform. Engaging in any of the behaviours listed below constitutes a material breach of these Terms and will result in immediate account suspension pending investigation, potential permanent account closure, forfeiture of funds, and may result in referral to relevant authorities.

• Registering more than one account on the Platform, whether under your own name or under any alias, or assisting or enabling another person to create a duplicate account linked to the same household, device, or payment method.
• Using automated software, bots, scripts, data scraping tools, or any other artificial means to place bets, play games, or interact with the Platform in a manner that is not consistent with normal manual human use.
• Colluding with other players for the purpose of guaranteeing mutual profit, manipulating game outcomes, or otherwise circumventing the normal risk structure of any game or betting market available on the Platform.
• Depositing funds derived from illegal activity, using the Platform for any money laundering purpose, or conducting transactions that are designed to disguise the origin of funds. e2bat cooperates fully with any lawful authority investigating financial crime.
• Exploiting any software bug, system error, or Platform vulnerability to gain an unfair advantage. Any winnings obtained as a result of exploiting a known or suspected technical fault must be reported to e2bat support immediately and will be voided.
• Engaging in any form of abusive, threatening, harassing, or discriminatory communication directed at e2bat staff, customer support agents, or other players through any channel, including live chat, email, or social media.

When e2bat May Suspend or Close Your Account

e2bat reserves the right to suspend or permanently close any player account at its sole discretion. The following circumstances, without limitation, may result in account suspension or termination.

• Breach of any provision of these Terms, including but not limited to the prohibited conduct listed in Section 6, failure to complete KYC verification within a reasonable time, or provision of false or misleading information at any stage.
• At the Player's own request — a player may voluntarily close their account at any time by contacting e2bat support via live chat. Self-exclusion requests are processed within 24 hours. Voluntary account closure does not affect any pending withdrawal of real-money funds.
• If e2bat has reasonable grounds to believe that the Player's account is being used for money laundering, fraud, or any other illegal activity, the account will be suspended pending investigation and the matter may be referred to the appropriate authority.
• Upon permanent account closure, any remaining real-money balance (excluding uncleared bonus funds) will be returned to the Player via the payment method on file, subject to satisfactory completion of all outstanding KYC requirements. No bonus funds survive account closure.

e2bat's Commitment to Responsible Gaming

e2bat is committed to promoting responsible gaming practices and to providing tools that help players maintain control over their gaming activity. By accepting these Terms, you acknowledge that gambling carries financial risk and should be engaged in only as a form of entertainment, not as a means of generating income.

• Deposit limits: Players may set daily, weekly, or monthly deposit limits via their account settings. Reductions to deposit limits take effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period.
• Session time reminders: Players may configure session time alerts that notify them when they have been playing for a chosen duration. e2bat encourages all players to set session time reminders as a routine practice.
• Self-exclusion: Players may request a temporary self-exclusion (24 hours to 6 months) or a permanent self-exclusion at any time. Temporary self-exclusion cannot be reversed during the exclusion period. Permanent self-exclusion is irreversible. Contact live chat support to request self-exclusion.
• If you feel that your gambling is becoming problematic, e2bat encourages you to use the responsible gaming tools described above and to contact our support team immediately at [email protected] for guidance and assistance. For adults aged 21 and above only. Please play responsibly.

Ownership of Platform Content

All content on the e2bat Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of e2bat or its content suppliers and is protected by applicable intellectual property laws. The e2bat name, brand, and logo are trademarks of e2bat. No trademark or other intellectual property right is transferred to you by these Terms or by your use of the Platform.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only, subject to these Terms. Any reproduction, redistribution, retransmission, modification, publication, or commercial exploitation of any Platform content without e2bat's prior written consent is strictly prohibited.

Extent of e2bat's Liability to Players

To the fullest extent permitted by applicable law, e2bat's liability to you in connection with your use of the Platform is limited as set out in the following clauses. Nothing in these Terms limits e2bat's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

• e2bat is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including loss of profits, loss of data, loss of goodwill, or interruption of service.
• e2bat is not liable for losses arising from force majeure events, including natural disasters, war, civil unrest, government action, strikes, power failure, internet service provider failure, or any other event beyond e2bat's reasonable control.
• e2bat does not warrant that the Platform will be available at all times, free from errors, or that any defect will be corrected. Scheduled and unscheduled maintenance may cause temporary Platform unavailability. e2bat will endeavour to provide notice of scheduled maintenance in advance where practicable.
• Where e2bat is found to be liable to a Player for any reason, the maximum aggregate liability of e2bat to that Player shall not exceed the total amount deposited by that Player to their e2bat account during the 12-month period immediately preceding the event giving rise to the liability claim.

How and When These Terms May Change

e2bat reserves the right to amend, update, or replace these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date at the top of the document. It is your responsibility to review these Terms periodically. For material changes, e2bat will endeavour to provide advance notice via a notification in your account dashboard or via the email or mobile number associated with your account.

Dispute Resolution and Applicable Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. e2bat operates as a safe and reliable entertainment platform and does not make representations regarding any specific regulatory or licensing framework. Players are responsible for ensuring that their use of the Platform complies with the laws applicable in their own jurisdiction.

Before initiating any formal dispute process, Players are encouraged to contact e2bat's customer support team in the first instance, as the majority of issues can be resolved quickly through direct communication. e2bat will acknowledge all formal dispute submissions within 72 hours and will endeavour to provide a full response within 14 calendar days.

How to Reach the e2bat Support Team

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you wish to exercise any right described in these Terms (including account closure, self-exclusion, or a formal dispute submission), please contact the e2bat support team via live chat on the Platform (available 24 hours a day, 7 days a week, Bangladesh Standard Time) or by email.

Email support: [email protected]